If you have changed your mind or are not satisfied with any of the goods you bought, for whatever reason, return them to us, unused and undamaged, within 14 days of receipt and we will refund the purchase price (normally within 7 days). Before returning the goods, please drop us a line by e-mail and include a short description of the reason for your dissatisfaction. The cost of the return postage is paid by you. Please note that cut-to-order underlay cannot be returned unless faulty.
It goes without saying that we will immediately replace, at our cost, any goods which arrive to you in a faulty condition.